Get in touch. We're easy to reach.

Whether you're a current customer or just considering signing up, our Customer and Technical Support Representatives are readily available via telephone or email. You can also follow us on Twitter and Facebook!

Postal Address

213 West Broad St.
Richmond, VA 23220-4216

804 648 0515 ext.105Local:
800 262 0515 ext.105Toll Free:
info@rcprolab.com E-mail:

On the Web

facebook.com | twitter.com

Web site questions or comments:
Email design@rcprolab.com

Customer Support

Once you've signed up and become a Richmond Professional Lab customer, you'll not only be able to order from our extensive line of products and services, we'll also provide you with fast and courteous customer support.

Our representatives can even help troubleshoot issues with your software by utilizing a screen-sharing session. This process (also known as "remoting in") can provide our support reps with an excellent on-site, virtual means of diagnosing and solving issues. Best of all, there are no additional fees, subscriptions, or charges. Sign up today!

Customer Service Hours:
8:30 AM-5:30 PM Eastern/Standard time Monday through Friday